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This Evaluation Centre provides information on outsourcing, including business process outsourcing (BPO) solutions and IT outsourcing services:
1. Click on Strategy for an up-to-date overview of the business process outsourcing (BPO) solutions and IT outsourcing services market plus briefings from industry experts.
2. Click on Supplier Evaluation for business process outsourcing (BPO) solutions and IT outsourcing services Evaluation Reports which have been independently audited and checked for accuracy.
3. Click on Implementation for information about the remainder of the software lifecycle including articles by top consultancy firms.
4. Click on Service Centre if you need any other support or information on outsourcing, including business process outsourcing (BPO) solutions and IT outsourcing services. The Evaluation Centre is here to help. |
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News from Computer Weekly |
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| Research finds firms under 50 employees struggling to see value of IT and unaware of cost-efficient services
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| In this video we discuss the 2008 recession and how much it will impact the UK's IT industry.
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IT outsourcing supplier Logica says sales were up 7% for the...
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Trade unions are putting banks under pressure to reduce the use of offshore IT services following the government's banking bail-out and the onset of recession.
The...
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Can the relationship between IT development teams and their customers be improved? It can, say Ross Hamilton, director, and Joe Morrison, managing consultant,...
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The demand for software and IT services in the UK public sector shared services market is rising steadily, and will be worth almost £4bn between 2007 and...
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Unite, Britain's biggest trade union, has condemned Lloyds TSB for announcing...
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| Paul Willmott leads McKinsey's Business Technology Office in London. In this video he discusses the state of play in offshoring and outsourcing. He talks about live trends and how to make outsourcing deals work better.
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Cleveland Police has signed a £7.9m deal with Steria to deliver mobile...
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Top Business Issues |
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Wising up
Evaluation Centre's overview of the outsourcing market, including business process outsourcing (BPO) solutions and IT outsourcing services...Once regarded as a step only for the brave, IT outsourcing is now seen as a key weapon in most companies’ armoury. Organisations identify outsourcing as a way of winning the battle against rising IT costs, and early skirmishes with suppliers have been replaced by a more level playing field with advantages for both sides.
The first outsourcing initiatives tended to assume that the supplier knew best, with companies handing over responsibility for large chunks of their IT infrastructure to a third party for a period of anything up to 10 years.
Nowadays, many companies have considerable experience of outsourcing and so are better able to negotiate a deal which will deliver real value to their business. For their part, suppliers have shown themselves capable of developing more flexible and responsive solutions in what has become a much more competitive marketplace. view in full >> |
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New Strategic Briefings |
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Outsourcing portfolio investment
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| As IT outsourcing and business process outsourcing become more popular, companies are getting increasingly sophisticated in how they choose the right mix of outsourcing suppliers. Eric Simonson of Everest Research examines the benefits of a 'supplier portfolio’ strategy.
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Deal breakers
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| As the economic uncertainty continues, organisations are increasingly looking to cut costs. Renegotiating outsourcing contracts may seem a good place to start, but is this really a valid cost-cutting tactic? Rick Simmonds of Alsbridge reports.
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Outsourcing behind closed doors
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| It is vital to secure your data before entering into an outsourcing contract, says Jean-Luc Bressard of Vector Advisory Partners.
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