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This Evaluation Centre provides information on outsourcing, including business process outsourcing (BPO) solutions and IT outsourcing services:
 1. Go to Strategy for an up-to-date overview on this vital first stage in your business process outsourcing (BPO) solutions and IT outsourcing services project including outsourcing articles by expert authors.
2. Go to Supplier Evaluation for business process outsourcing (BPO) solutions and IT outsourcing services Evaluation Reports which have been independently audited and checked for accuracy.
 3. Go to Implementation for information about the remainder of the outsourcing software lifecycle featuring management briefing articles by top consultancy and analyst firms.
4. Go to Service Centre if you need any other support or information on outsourcing, including business process outsourcing (BPO) solutions and IT outsourcing services. The Evaluation Centre is here to help with all your outsourcing requirements. |
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News from Computer Weekly |
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Top Business Issues |
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Outsourcing: multi-sourcing makes its mark
Evaluation Centre's overview of the outsourcing market, including business process outsourcing (BPO) solutions and IT outsourcing services...Outsourcing in its many guises is now established as a viable option for any organisation. These days, many companies have considerable experience of outsourcing and are better able to negotiate a deal that will deliver real value and benefits to their business. For their part, the suppliers have shown themselves capable of developing more flexible solutions in what has become a much more competitive market and the choice of options has never been greater.
The broad range of IT functions that potentially can be outsourced is highlighted in this year’s Evaluation Centre survey. The most popular are website & e-business (54%), followed by application support & maintenance (45%), wide area support & operations (45%) and software development (41%). The areas likely to see the strongest growth in the future are data centre operations (18%), desktop systems (13%) and security (11%). view in full >> |
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New Strategic Briefings |
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Why rationality is never enough
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All decisions have three elements to them. So why, when buying outsourced services, are the emotional and political dimensions of decision making ignored in favour of the rational? Rick Simmonds of Alsbridge reports.
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Outsourcing: nailing jelly to a wall
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Getting ‘innovation’ in your outsourcing deal is about as easy as nailing jelly to a wall, says PAC's Nick Mayes.
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View from the trenches
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EquaTerra has found out how users feel about their outsourcing contracts. Malcolm Swallow reveals the surprising results.
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